Privacy Policy

At InfoSpectrum, Inc. ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact details you voluntarily provide through our contact forms or account registration.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, pages visited, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information.
• Referral and Campaign Data: When present in a landing URL, we collect standard UTM parameters and advertising click identifiers, together with the landing page, external referrer, and capture time. We use this data to understand which campaign or referral led to a contact or scheduling request.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services
• To respond to your inquiries and fulfill your requests
• To send you relevant information, including confirmations and updates
• To improve our website, products, and services
• To attribute contact and scheduling requests to referral sources and campaigns
• To detect, prevent, and address technical issues or security breaches
• To comply with legal obligations

3. Data Storage & Security

Your personal information is stored on secure servers. We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

First-touch and latest-touch referral data may be stored in your browser's local storage for up to 90 days and attached to a contact or scheduling request that you choose to submit. This browser record contains campaign metadata and does not contain the name, email address, phone number, or message entered into our forms.

4. Third-Party Services

We may employ third-party companies and services to facilitate our operations, including:

• Email Services: We use Mailjet to process and deliver emails submitted through our contact forms.
• Analytics: We may use third-party analytics tools to help us understand how visitors use our website.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the operation of our website, such as authentication session cookies.
• Functional Cookies: Used to remember your preferences and settings.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• InfoSpectrum, Inc. (HQ)
• Address: 220 S Livermore Ave Suite #2126, Livermore, CA 94551
• Phone: +1 925-660-0228
• Email: [email protected]