Starting at $350/month

AI Receptionist & Website Assistant Packages

A managed AI assistant that answers your website chat and your phone, books appointments, takes messages, and hands real conversations to your team — configured, reviewed, and tuned by us.

Primary outcome: Fewer missed calls and unanswered visitors, consistent answers from your own published information, and every conversation logged in a console you can read.

Expected timeline: 2–3 weeks

Request a recommendation

Best fit

Service businesses, practices, and firms that miss calls after hours or during the day and want enquiries answered, booked, and recorded without adding staff.

Not the best fit

Outbound calling or SMS campaigns, regulated advice (legal, medical, financial), or anyone who wants the assistant to pretend to be human.

Compare packages

Published prices cover the stated scope. Setup, media, hosting, and third-party costs are shown separately where applicable.

Website only

Chat Assistant

$350/month

monthly retainer

$750 setup

Best for: A business whose website gets questions after hours and wants them answered and turned into booked consultations.

  • Website chat assistant trained on your pages, services, and published prices
  • Quick-reply buttons for your top questions
  • Appointment booking into your calendar
  • Lead and quote capture emailed to your team
  • Hand-off to a person when the conversation needs one
  • Up to 500 visitor messages monthly
  • Conversation console with transcripts
  • Monthly transcript review and knowledge update
Choose Chat Assistant
Most popular

Chat + phone

Phone Receptionist

$650/month

monthly retainer

$1,500 setup

Best for: A business that misses calls when the line is busy, after hours, or when everyone is with a customer.

  • Everything in Chat Assistant
  • AI phone receptionist on a dedicated local number we provide
  • Busy, no-answer, and after-hours overflow from your existing business line
  • Warm transfer to one team member during office hours
  • Messages and callback requests emailed immediately
  • English and Spanish
  • Up to 300 call minutes monthly
  • Call recordings, summaries, and caller-type tagging in the console
  • Weekly transcript review in the first month, then monthly
Choose Phone Receptionist

Multi-line operation

Front Desk

$1,250/month

monthly retainer

$2,500 setup

Best for: A practice or multi-location business that wants the assistant to answer first and route by department or location.

  • Everything in Phone Receptionist
  • First-ring answering with screening and warm transfer
  • Up to three numbers, locations, or departments
  • Up to three transfer targets with caller briefing
  • One approved CRM or scheduling integration
  • Custom caller-type routing and escalation rules
  • Up to 1,000 call minutes monthly
  • Weekly transcript review and priority script changes
Choose Front Desk

Full comparison

ScopeChat AssistantPhone ReceptionistFront Desk
Website chatIncludedIncludedIncluded
Phone receptionist—Overflow and after-hoursFirst-ring or overflow
Numbers / locations1 website1 lineUp to 3
Included usage500 messages/month500 messages + 300 call minutes500 messages + 1,000 call minutes
Warm transfer—1 person, office hoursUp to 3 targets, with caller briefing
LanguagesEnglishEnglish and SpanishEnglish and Spanish
IntegrationCalendarCalendarCalendar plus one CRM or scheduler
Transcript reviewMonthlyWeekly in month one, then monthlyWeekly

Included in every package

  • Knowledge base built from your website, service list, published prices, hours, and policies
  • AI and call-recording disclosure on every conversation, as California law requires
  • Guardrails: only your published prices, no promised outcomes, no advice in regulated areas, hand-off when unsure
  • Conversation console with transcripts, leads, usage, and a one-click pause switch
  • Lead and message notifications by email
  • Monthly usage and outcomes report

Setup includes

  • Discovery call to map caller types, questions, hours, and escalation rules
  • Knowledge base, prompt, and quick-reply configuration
  • Calendar connection and booking rules
  • Dedicated local phone number provisioned by us (phone tiers)
  • Carrier forwarding instructions for your existing line, tested with you
  • Scripted test calls and chats before anything goes live

How the phone side works

You keep your business number. We provide a separate local number that the assistant answers, and your carrier forwards calls to it only when you choose.

Overflow mode

Your line rings as usual. Calls you miss — busy, no answer, after hours — forward to the assistant, which books, takes a message, or answers the question. A dial code on your phone turns forwarding on or off in seconds.

First-ring mode

Available on Front Desk after a clean overflow period: the assistant answers first, screens vendors and solicitations, and warm-transfers real prospects and urgent client calls with a short briefing.

Who buys the number

We do, inside our telephony account, and we complete the carrier identity verification once for all clients. The number is part of the service for as long as you subscribe; your own business number never changes.

Important scope and pricing details

  • Three-month initial engagement, then month-to-month with 30 days’ written notice.
  • Onboarding is billed before setup begins; monthly service is billed in advance.
  • Third-party fees and out-of-scope work require written approval and are billed separately.
  • Client access or approval delays move delivery dates.
  • The client retains ownership of client-owned accounts, approved final content, and campaign data.
  • Package scope is reviewed when campaign size, location count, or workload exceeds a published limit.
  • Included usage resets monthly; additional call minutes are billed at $0.30 per minute and additional visitor messages at $0.15 per message, in arrears.
  • The assistant is inbound only. Outbound calling, texting, and marketing automation are quoted separately and subject to consent-law review.
  • The dedicated number is provided as part of the service and is released when the service ends; your existing business number is never ported or changed.
  • The assistant discloses that it is an AI and that calls are recorded; the client is responsible for lawful use of recordings and transcripts.
  • Call quality depends on the caller’s connection and the telephony carriers involved; completed bookings, leads, and outcomes are reported, never guaranteed.

What we need from you

  • Provide accurate services, prices, hours, policies, and the people and numbers calls may be transferred to.
  • Connect a booking calendar and confirm appointment rules.
  • Turn carrier forwarding on from your handset when we hand you the dial code, and tell us when hours or staff change.
  • Review flagged conversations and approve knowledge updates promptly.

How the engagement works

1

Discover

We map who calls and chats, what they need, your hours, and who should be reached for what.

2

Set up

We build the knowledge base and scripts, connect the calendar, provision the number, and test every path with you.

3

Go live

Chat first, then phone overflow, then first-ring routing where included — each step only after the previous one is clean.

4

Review

We read transcripts on the published schedule, fix wrong or missing answers, and report usage, bookings, and leads.

Optional add-ons

Add-ons are scoped and approved separately so the package price remains predictable.

Additional numbers or locations
Additional languages
Additional CRM, scheduling, or ticketing integrations
SMS follow-up with consent capture
Custom reporting

Frequently asked questions

Do I have to change my business phone number?

No. You keep your number and your carrier. We provide a separate local number the assistant answers, and your carrier forwards calls to it only in the situations you choose — busy, no answer, after hours, or every call. Forwarding can be turned off from your handset at any time.

Who buys the phone number and handles the telephony paperwork?

We do. The number lives in our telephony account, we complete the carrier identity verification once for all clients, and the monthly cost is included in the package. You do not need an account with any telephony provider.

Will callers know they are talking to an AI?

Yes. The assistant introduces itself as an AI and says the call is recorded on every call, and it repeats the disclosure in Spanish when the caller switches. It never claims to be a person.

What happens when the assistant does not know the answer?

It says so, offers to take a message or book a time with your team, and the conversation is flagged in the console. We review flagged conversations and add the missing answer to the knowledge base.

Can it quote prices or confirm appointments for existing customers?

It quotes only the prices you publish and books only into the calendar you connect. It does not look up or confirm details about a specific customer’s account; those requests are handed to a person.

Can I try it before I buy?

Yes. Call our own AI receptionist at +1 925-940-4014 — it runs on exactly this service — or open the chat on this site. Both will tell you they are AI, and the phone line says the call is recorded.

Which calendars and systems do you connect?

Booking uses Cal.com, which we set up for you if you do not have a calendar with an API, or your existing scheduler where it offers one. Front Desk includes one approved CRM or scheduling integration; others are quoted.

Related services

Website Development & Hosting

Launch or modernize a fast, secure website with clearly scoped development and managed hosting.

Starting at $800 project

Compare packages

Local SEO & Google Business Profile

Improve map and local-search visibility through accurate profiles, citations, local content, and policy-compliant reputation support.

Starting at $650/month

Compare packages

Google Ads Management

Launch and improve accountable paid-search campaigns while retaining ownership of your advertising accounts and data.

Starting at $900/month

Compare packages

Choose a package—or ask us to recommend one

We will confirm fit, scope, separate costs, and the first three months before work begins.

Start with Chat Assistant